Because we have been in your shoes. Sat at a similar desk and faced the same pressures and deadlines, we know it can be difficult to concentrate time and energy into credit management. Month ends seem to come around faster.
Tasks that are urgent but not the most important can in a lot of cases distract you from the primary responsibility of a credit manager.
Our team have been involved in credit management and debt recovery for over 25 years. In fact, we have spent all of our professional working lives as credit professionals.
Managing a debtor book requires care, dedication and commitment not to mention vigilance. Experience has shown us the bitter reality of what can happen to a business that has not invested in the management of the debtor book.
Unfortunately, we have attended hundreds of creditors meetings of profitable business that have gone under because they extended credit to the wrong customers resulting in unsustainable bad debts or simply the business ran out of cash.
The establishment of this business in 1995 brought together our expertise of professional credit management with our track record in successful debt recovery. Since then we have been to the forefront in assisting hundreds of clients in collecting their cash. We strive every day to assist our clients in managing debtors. Our clients stay with us for the dedicated service we provide. Over the past 25 years we have been their go to location when they required guidance or support.
All unpaid accounts are different and require a specific plan. With this in mind, the success of our recovery process is down to the implementation of a specific individual plan for each case submitted.
Our demand letters will be sufficient in a lot of cases to converting the debt to payment however when debts need more individual attention our debt recovery service has a proven track record in delivering results.
If the issue is contentious? then, a comprehensive action plan must be developed. We have many years-experience in the resolution of disputed accounts.
Of course your business can reduce the need to use a recovery service by having a debtor plan. This will allow your business to quickly identify accounts at risk. It is a very rare situation that a bad debt just happens there are always signs and flags. We take pride in the risk avoidance foresight provided to our clients.
Getting the balance right between risk and reward is essential. However, it must be supported by the culture within the business to act at the earliest opportunity.
Please review our range of services and contact us to get peace of mind on your debtors. We have a package to suit all requirements.